Week 2 · Guide 1 of 3

Context & Memory

Build an Answer Bank in Your Voice

Field Guide

  • 30–45 minGuided walkthrough

Add a section to your Communication Style Guide that holds your answers to the questions people ask you again and again. Your agent interviews you to write each answer in your voice, then drafts a reply from your answers whenever you bring it one of those questions.

You’ll leave with

A new version of your style guide with a MY ANSWER BANK section, and a reply to a real question drafted from it in your voice.

What You Need for This Guide

  • Your saved My Communication Style Guide and the folder you keep it in.
  • Your approved AI tool.
  • Three to five questions people ask you often. Your agent can suggest some.
  • A real message where someone asked you one of those questions, for your first reply.

Build Your Communication Style Guide

Choose the tool you’re allowed to use

Your approved tool

The tool your company approved.

Pick your approved tool above to see the steps and screenshots for it.

Start guide
6 steps · At your own pace
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Step

Choose the questions worth answering once

Your Answer Bank becomes a new section of your Communication Style Guide. The rest of your guide tells your agent how you write. This section tells it what you say, with its own short note saying when your agent may reuse those answers.

Good questions for the bank come up again and again, and you answer them the same way each time: how to request something, where a file lives, what someone needs to bring. Three to five is plenty to start. If none come to mind, look back through last week's messages for anything you answered more than once, or, with your in the chat, let your agent suggest a few in the next step.

You'll need your saved My Communication Style Guide. If you haven't made one yet, Build Your Communication Style Guide walks you through it first.

Step

Start the interview in a chat with your style guide

  1. Open a chat where your agent can read the current version of your style guide. If it's already saved in your agent's Project or Notebook, start a new chat there. Otherwise, start a new chat and attach or paste the complete file. Add your too if you have one, so the agent can suggest questions that fit your role.

  2. Paste the prompt below and send it with no edits. The agent should ask which questions people ask you most, with a few suggestions if your Agent Profile is in the chat, and wait for your answer. Keep the whole interview in this one chat.

    If it sends all its questions at once, ask it to restart at question 1 and wait after each answer.

Step

Answer in your own words

You and the agent first settle on your three to five questions. Then it takes them one at a time, asking for your answer and a few short follow-ups about anything missing.

  1. Answer the way you'd answer the person who usually asks. Type or dictate, and a rough answer is fine. Describe people by their role rather than by name.

  2. Read each recap before you answer the next question. If the agent changed your meaning or added a detail you never gave, tell it what you actually said and ask it to fix the recap.

  3. If you don't know part of an answer, say so. The agent marks the gap as [CHECK: what's needed]. Find the fact before you save, or leave that question out for now.

Step

Check the new version and save it

When every question is done, the agent returns the complete next version of your style guide and a table of what changed. Check it before you save, because this file becomes your master copy.

  1. Read the MY ANSWER BANK section against what you told the agent. Its How to use this section note should say the answers are for reuse only when you ask for a reply to someone's question. Each answer should hold only what you said. If a [CHECK] note is left, give the agent the missing fact, or tell it to remove that question.

    If the agent asks whether the note conflicts with Copy the pattern, not the particulars, tell it the note is a deliberate exception for this section and to keep both.

  2. Compare the rest of the file with your current guide. Every other section should still be there, including My Voice Dial if you have one. The What changed table should list the new section and the version number, plus VERSION HISTORY if your guide has one, and nothing else. If anything is missing or reworded, ask in the same chat for the same version again with that fixed, keeping the same version number. You can also fix the saved file yourself.

  3. Save it as a new file beside your earlier version, with the new version number in the filename, such as My-Communication-Style-Guide-v3.txt (v2 if your guide had no number before). If the agent gave you text instead of a file, copy all of it into a new plain-text file with that name. Keep the older file.

  4. Put the new version where your agent will read it. In a saved Project or Notebook, replace the old style guide with this file the same way you first added it. Otherwise, attach this file whenever you want your agent to use your answers.

Step

Answer a real question from your bank

Now put it to work on a question someone actually asked you that matches one of your answers, even if they worded it differently.

  1. Start a new chat where your agent can read the new version: your saved Project or Notebook after replacing the file, or a new chat with the file attached. Paste the prompt below, fill in the three bracketed lines and send it.

  2. Read the draft and the list after it. The reply should use your facts and sound like you. Anything your bank doesn't cover appears as a [CHECK] note instead of a guess. Answer those parts yourself, or take them out, before you send. If it used the wrong answer or ignored your bank, tell it in the same chat which answer fits the question and ask it to draft again.

  3. Check the facts, any commitment and whether it fits the person asking. Then copy it into Teams, Slack, email or wherever the question came from, and send it yourself.

Step

Add answers as new questions come up

Your Answer Bank grows with your work. When a new question keeps coming up, or an answer changes, use the prompt below in a chat that holds your current style guide. It adds or updates one answer and gives you the next version. Save it and put it where your agent reads it, the same way as in step 4.

The same move works on any of your files. Whenever you want your agent to know something new, give the file a new section with a short note about when your agent should use it. Check that the rest of the file stayed the same, then save it as the next version and put it where your agent reads it.

Build an Answer Bank in Your Voice

Confirm your result

Confirm the outcomes below to finish this guide.

Final checks

Your Communication Style Guide has a new saved version with a MY ANSWER BANK section holding the answers you chose, each with only what you told the agent.

You have a reply to a real question drafted from your Answer Bank, with anything it didn't cover marked for you to answer.

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Next in Week 2

Edit an AI Draft Until It Sounds Like You

Continue in the suggested order, or choose another guide for your task.

View Week 2 guides